PRIVACY POLICY

Cook Enterprises of SWLA, LLC, doing business as Mad Cook Media ("Mad Cook Media," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.madcookmedia.com (the "Website"), submit an inquiry, or otherwise interact with the Website.

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By using the Website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Website.

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Information We Collect

Information you provide

When you complete a Dubsado inquiry form or contact us, we may collect your name, email address, phone number, business information, project details, budget information, and any other information you choose to provide. The Website does not process purchases, payments, or payment card information.

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Information collected automatically

When you visit the Website, we and our service providers may automatically collect information such as your IP address, browser and device type, operating system, referring pages, pages viewed, links clicked, dates and times of visits, approximate location, and other usage information. This information may be collected through cookies, pixels, tags, and similar technologies.

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How We Use Information

We may use information collected through the Website to:

• Respond to inquiries and communicate with prospective clients.

• Evaluate project needs and provide information about our services.

• Operate, maintain, secure, and improve the Website.

• Understand Website traffic, visitor behavior, and marketing performance.

• Measure, personalize, and improve advertising and, where permitted, conduct retargeting.

• Detect misuse, protect our rights, and comply with legal obligations.

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Cookies Analytics and Advertising

The Website may use cookies and similar technologies to support essential Website functions, remember preferences, understand Website use, and support advertising. These technologies may be placed by us or by third parties.

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We use or plan to use Wix Analytics, Google Analytics, and the Meta Pixel. These services may collect information about your device and activity on the Website and may connect that information with activity across other websites or services, subject to each provider's practices. The Meta Pixel may be used to measure advertising results and show relevant advertising to previous Website visitors.

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Where available, you may use the Website's cookie banner to accept, reject, or manage nonessential cookies. You may also control cookies through your browser settings. Blocking some cookies may affect how the Website functions. Google also offers a browser add-on for opting out of Google Analytics.

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How We Disclose Information

We may disclose information to service providers that help us operate the Website, manage inquiries, analyze traffic, secure our systems, or conduct advertising. These providers may include Wix, Dubsado, Google, and Meta. They may process information under their own terms and privacy policies.

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We may also disclose information when reasonably necessary to comply with law or legal process, protect the rights or safety of Mad Cook Media or others, investigate misuse, or complete a merger, sale, reorganization, or other business transaction.

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We do not sell or rent personal information for money. However, some privacy laws define "sale" or "sharing" broadly enough to include the use of cookies and advertising technologies for targeted advertising. You may opt out of nonessential advertising cookies through the Website's cookie banner when that option is available.

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Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, maintain appropriate business records, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary depending on the type of information and why it was collected.

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Your Privacy Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we maintain about you. You may also have the right to opt out of certain targeted advertising or disclosures treated as a sale or sharing under applicable law.

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To submit a privacy request, email info@madcookmedia.com. We may need to verify your identity before completing a request. We may deny or limit a request when permitted by law, including when information must be retained for legal, security, or legitimate business purposes.

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Data Security

We use reasonable administrative and technical measures designed to protect information. However, no website, transmission method, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

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Children's Privacy

The Website is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information through the Website, please contact us so we can take appropriate action.

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Third Party Websites and Services

The Website may contain links to or integrations with third-party websites and services, including Dubsado inquiry forms and social media platforms. We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing information.

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United States Visitors

Mad Cook Media is based in Louisiana, United States, and primarily serves clients in the United States. If you access the Website from another country, your information may be transferred to and processed in the United States or other countries where our service providers operate.

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Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date above. Your continued use of the Website after an update means that the revised policy applies to your future use of the Website.

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Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy right, contact:

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Cook Enterprises of SWLA, LLC dba Mad Cook Media

Louisiana, United States

Email: info@madcookmedia.com

Website: www.madcookmedia.com